About the St Mungo’s


Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. To do this, we:
Provide support directly to our clients, either to prevent them becoming homeless, or to respond to it and help them recover;
Build relationships with communities and the wider public, aiming to increase understanding of homelessness and empathy towards the people who experience it;
Advocate for policy change by combining our client’s voices with the experience we have about what works.

Since our founding almost 50 years ago, we’ve developed a recovery based approach. At the heart of all of our services is our commitment to empowering individuals, to support people in their recovery journey and to prevent homelessness in the future.

Each of our clients comes to us with a unique set of skills and strengths and we use these as the starting point for moving towards a healthier, happier and more stable life.

We are here to end homelessness and rebuild lives.

  • Night shelter

  • Showers

  • Toilets

  • Laundry

  • First aid

  • WiFi and Computer Access

  • Phone / Charging

  • Housing advice

  • Day shelter

  • Well-being

Night shelter

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Night Assessment Centre

This Night Shelter provides emergency accommodation for 20 people with complex needs aged 18 and over.
The Compass Centre is open all day and appointments for services are available through the Outreach team. Referrals into the night shelter are through the Outreach team.

Access

Referrals are made via the Outreach team, who connect with people who are rough sleeping in the city. Or visit The Compass Centre. 1 Jamaica Street, Stokes Croft, Bristol BS2 8JP.

Service availability

Monday 09:00 pm - 06:00 am
Tuesday 09:00 pm - 06:00 am
Wednesday 09:00 pm - 06:00 am
Thursday 09:00 pm - 06:00 am
Friday 09:00 pm - 06:00 am
Saturday Closed All Day
Sunday

Showers

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Night Assessment Centre

The showers are for people who are using the Night Assessment Centre shelter and for clients connected to an outreach worker.
The Compass Centre is open all day and appointments for services are available through the outreach team. Referrals into the night shelter are through the outreach team.

Access

Via The Outreach Team who connect with people who are rough sleeping in the city or via The Compass Centre. 1 Jamaica Street, Stokes Croft, Bristol BS2 8JP. Referrals are made via the outreach team.

Service availability

Monday 09:00 pm - 06:00 am
Tuesday 09:00 pm - 06:00 am
Wednesday 09:00 pm - 06:00 am
Thursday 09:00 pm - 06:00 am
Friday 09:00 pm - 06:00 am
Saturday 09:00 pm - 06:00 am
Sunday 09:00 pm - 06:00 am

Toilets

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Toilets

The toilets are available to people who are using our Night Assessment Centre or connected to an outreach worker.
The Compass Centre is open all day and appointments for services are available through the Outreach team. Referrals into the night shelter are through the Outreach team.

Access

Via The Outreach Team who connect with people who are rough sleeping in the city or via The Compass Centre. 1 Jamaica Street, Stokes Croft, Bristol BS2 8JP. Referrals are made via the Outreach team.

Service availability

Monday 09:00 pm - 06:00 am
Tuesday 09:00 pm - 06:00 am
Wednesday 09:00 pm - 06:00 am
Thursday 09:00 pm - 06:00 am
Friday 09:00 pm - 06:00 am
Saturday 09:00 pm - 06:00 am
Sunday 09:00 pm - 06:00 am

Laundry

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Laundry

The laundry facility is available for people who use the Night Aseessment shelter or are connected to an outreach worker. The Compass Centre is open all day and appointments for services are available through the outreach team. Referrals into the night shelter are through the outreach team.

Access

Via The Outreach Team who connect with people who are rough sleeping in the city or via The Compass Centre. 1 Jamaica Street, Stokes Croft, Bristol BS2 8JP. Referrals are made via the outreach team.

Service availability

Monday 09:00 pm - 06:00 am
Tuesday 09:00 pm - 06:00 am
Wednesday 09:00 pm - 06:00 am
Thursday 09:00 pm - 06:00 am
Friday 09:00 pm - 06:00 am
Saturday 09:00 pm - 06:00 am
Sunday 09:00 pm - 06:00 am

First aid

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Homeless Health Service

The healthcare service is through BrisDoc. A nurse is available during set hours and a doctor is available daily at different times. Best to call first (01179 892450) or ask at the Compass Centre.

Access

Nurse available daily from 10am – 12noon and then again at 2pm – 4pm. Doctor available every day but times vary. Please call ahead if you can, but drop ins welcome.

Service availability

Monday 10:00 am - 04:00 pm
Closed between 12:00 and 2pm
Tuesday 10:00 am - 04:00 pm
Closed between 12:00 and 2pm
Wednesday 09:00 pm - 06:00 am
Closed between 12:00 and 2pm
Thursday 09:00 pm - 06:00 am
Closed between 12:00 and 2pm
Friday 09:00 pm - 06:00 am
Closed between 12:00 and 2pm
Saturday Closed All Day
Sunday Closed All Day

WiFi and Computer Access

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Computer access

The Compass Centre is open all day and appointments for services are available through the outreach team. Referrals into the night shelter are through the outreach team.

Access

This service is available to people who are using the nightshelter, the BrisDoc Homeless Health service or a person connected to an outreach worker.

Service availability

Monday 09:00 am - 06:00 am
Tuesday 09:00 am - 06:00 am
Wednesday 09:00 am - 06:00 am
Thursday 09:00 am - 06:00 am
Friday 09:00 am - 06:00 am
Saturday 09:00 am - 06:00 am
Sunday 09:00 am - 06:00 am

Phone / Charging

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Phone / Charging

The Compass Centre is open all day and appointments for services are available through the outreach team. Referrals into the night shelter are through the outreach team.

Access

This service is available to people who are using the night shelter or connected to an outreach worker.

Service availability

Monday 09:00 am - 06:00 am
Tuesday 09:00 am - 06:00 am
Wednesday 09:00 am - 06:00 am
Thursday 09:00 am - 06:00 am
Friday 09:00 am - 06:00 am
Saturday 09:00 am - 06:00 am
Sunday 09:00 am - 06:00 am

Housing advice

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Housing advice

This service is available to people who are rough sleeping.
We run some workshops best to call (01179 440581) to find the next clinic as they are not on regular basis

Access

Monday 2pm at the Compass Centre
Tuesday 11am Methodist Centre, Lincoln Street, Lawrence Hill BS5 OBJ
Wed – Fri 10am at The Compass Centre
First come first served basis

Service availability

Monday Closed All Day
Tuesday Closed All Day
Wednesday First Come, First Served
Thursday First Come, First Served
Friday First Come, First Served
Saturday Closed All Day
Sunday Closed All Day

Day shelter

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Compass Centre

The Compass Centre is open all day and appointments for services are available through the outreach team. Referrals into the night shelter are through the outreach team.

Access

Compass Centre
1 Jamaica Street
Bristol
BS2 8JP
Referral only

Service availability

Monday 09:00 am - 05:00 pm
Tuesday 09:00 am - 05:00 pm
Wednesday 09:00 am - 05:00 pm
Thursday 09:00 am - 05:00 pm
Friday 09:00 am - 05:00 pm
Saturday Closed All Day
Sunday Closed All Day

Well-being No dogs

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ACE (Assertive Contact and Engagement Service)

The Assertive Contact and Engagement (ACE) Service reaches out to people and groups who face complex barriers to services, including barriers due to cultural background or chaotic lifetsyles. Staff work with people from different communities in Bristol, including the LGBT community, asylum seekers and refugees, rough sleepers, parents, and those with risky drug and alcohol use.

We provide a variety of services, all tailored to the needs of those who may be fearful of services, mistrustful of treatment and who have had poor experiences in the past. Services include outreach, drop-ins, one-to-one support, groups and therapy. We are not a long term service, but will work flexibly until the people we support have accessed services or feel able to access services more easily on their own.

Access

Anyone can refer to the service by contacting ACE via Telephone (0117 239 8969) or Email (awp.bmhace@nhs.net)

Service availability

Monday 08:00 am - 08:00 pm
Tuesday 08:00 am - 08:00 pm
Wednesday 08:00 am - 08:00 pm
Thursday 08:00 am - 08:00 pm
Friday 08:00 am - 08:00 pm
Saturday Closed All Day
Sunday Closed All Day

This organisation currently has no needs or requirements

Contact times


Monday 09:00 am - 06:00 pm
Tuesday 09:00 am - 06:00 pm
Wednesday 09:00 am - 06:00 pm
Thursday 09:00 am - 06:00 pm
Friday 09:00 am - 06:00 pm
Saturday Closed All Day
Sunday Closed All Day

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